Returns & Replacements – THRYGO

Customer Service

Returns & Replacements

Not the right fit for your bag? Wrong grip size? We'll sort it out. Here's how returns, exchanges, and replacements work on THRYGO golf accessories.

Last updated: August 6, 2026

Eligibility

What Qualifies For A Return

Standard, non-personalized golf accessories qualify for return or exchange when all four apply.

30-Day Window
Returns accepted within 30 days of delivery.
Unused Condition
Unworn, unwashed, and free of wear or use on the course.
Original Packaging
Tags, headcovers, dust bags, and boxes included.
Proof Of Purchase
Order number or receipt required for every return.

How It Works

Four Steps To A Refund

Most returns are resolved within a week of us receiving your item.

01
Request A Return
Email us your order number and reason for return within 30 days of delivery.
02
Pack It Up
Repack the item in its original packaging with headcovers and tags attached.
03
Ship It Back
Use the return label we send, or ship to our returns address with tracking.
04
Get Refunded
Once inspected, we process your refund or send your replacement.

Good To Know

What Can't Be Returned

Because so much of our golf gear is made to order, a few categories fall outside the standard return window. If any of these arrive damaged or wrong, that's on us — see the banner below.

Personalized items — initials, numbers, or logos added to bags, headcovers, or gloves.
Opened golf ball sleeves or boxes.
Grips that have been installed or cut to length.
Gift cards and promotional bundles.

The Fine Print, Made Short

Refunds & Exchanges

2–3
Days To Inspect
Business days after we receive your return before it's processed.
5–7
Days To Refund
Business days for the refund to appear on your original payment method.
1x
Free Exchange
Swap for a different size or color once, subject to stock availability.

Gear Up. Show Up. Never Give Up.

Explore the full THRYGO golf accessories lineup.

Shop The Collection